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DHL employees will be able to take advantage of advanced AR to pick items at the warehouse.

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Lidl US teams up with Boxed.com, a wholesale-style online retailer, to trial a home delivery service using the online retailer’s platform.

Pilot taking place initially in two stores

Lidl plans to trial initially the new home delivery service in two stores: Staten Island, New-York and Powder Springs, Georgia. The pilot kicks off next month, lasting six months. Lidl aims to take advantage of Boxed’s online technology, delivery service and its expertise in handling fresh foods. Essentially, customers that live around each store will be able to browse Lidl’s full assortment on Boxed.com and select a two-hour window upon checkout before receiving their groceries in as little as three hours.

Expanding its online offering

Lidl already offers online delivery through Shipt from most of its 68 US stores. However, the new partnership with Boxed.com signals a new phase of development for Lidl as it aims to expand in relatively new markets (New York and Georgia). The move comes in conjunction with Lidl’s acquisition of the Best Market chain in the New York region last year.

Potential to license its technology

Boxed express, Boxed.com fresh foods delivery service, will handle fulfilment. Partnering with new retailers can help it maximise its asset capacity and generate a new revenue stream by potentially licensing its in-house technology to retailers.

Online grocery delivery is increasingly becoming a popular service. In fact, Amazon has been increasing the number of Whole Foods stores that offer online delivery. In addition, Walmart, Kroger and Stop and Shop have been even trialing grocery deliveries using autonomous vehicles.

For more Lidle related news, please click here.

Waitrose has announced it’s expanding its in-home delivery service "While You're Away" to more than 1,000 customers.

Initially started with 100 customers

Back in last October, Waitrose initially started the “While You’re Away” trial with 100 customers that are located within the delivery zone of its online fulfilment centre in Coulsdon, south London. However, due to positive customer feedback, the pilot is being extended to 1,000 customers, although customers that are not necessarily located within the trial perimeter might still take part in the pilot scheme if they demand so.

How does it work?

Customers are able to grant access to delivery drivers through Yale’s smart lock technology, which sets a temporary access code for the lock that is then sent to Waitrose via an app. The driver’s device receives the code at the time the customer has booked for the delivery and is deleted once the delivery has been completed. The minimum order value is set at £25 and, due to the small number of customers involved at this stage, 6 orders at least should be placed by each customer.

In-home deliveries on the rise

Shoppers’ expectations are continuously increasing when it comes to getting the goods they want in a quick, and convenient way. In the last few months, we’ve seen several global retailers undertaking in-home / in-garage delivery trials, the latest of them being Amazon. Along with Waitrose, Edeka, Albert Heijn, Walmart, Jet.com and ICA have all trialled delivery this way in their respective markets.

For more Waitrose related news, please click here.

Waitrose has announced that it plans to treble the size of its online grocery operation.

A £1 billion business over the next three years

Waitrose, in partnership with Today Development Partners, intends to build three new automated customer fulfilment centres to develop its online and digital capabilities and grow to a £1 billion turnover business.

"Waitrose.com is a popular and efficient home delivery service that is already growing strongly ahead of the market.  The plans announced today represent a clear commitment to achieve rapid step-change in Waitrose.com’s capacity and capability as we build a modern, well-invested digital business that is fit for the future,” said Rob Collins, managing director of Waitrose & Partners.

Currently, Waitrose’s online grocery operation is provided through a combination of deliveries from its stores and from its Coulsdon fulfilment centre which opened in 2015.

Moreover, Ben Stimson, the current retail director, has been appointed as digital director to lead the new programme.

For more Waitrose related news, please click here.

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