Customers are evolving faster than ever. Truly understand the customer and use this to drive action that pulls the supply chain forward.


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Food Lion, Ahold Delhaize’s subsidiary, plans to expand its ‘To-Go’ grocery pickup service, with an additional 25 stores across North Carolina and Virginia set to offer the service.

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Walmart Canada is expanding its on-demand grocery delivery service to 200 stores through its partnership with Instacart. Delivery complements other fulfillment options The expansion of this service follows-on from the launch of a pilot service at 17 stores in the Greater Toronto Area (GTA) and Winnipeg last year. Through this service, customers can order grocery products to be delivered in ...
Alibaba is opening up a new digital platform to small and medium sized sellers in the US in a bid to expand its global presence within the B2B e-commerce sector. $23.9 trillion According to Alibaba, the new platform will help connect US businesses to the $23.9 trillion global B2B e-commerce market, which is six times larger than the consumer ecommerce market. In order to promote the platfor...
We roundup the latest ecommerce initiatives in the US as retailers develop alternative fulfilment models. Store fulfilment: Ahold Delhaize’s Giant Food rolling out grocery pickup With many of the leading US grocery retailers focusing on developing their delivery capabilities last year, store-based pickup has become a growing focus this year. This month, Ahold Delhaize’s Giant Food has start...


This case study looks at how CHEP has created an industry-leading technology that provides pallet and product visibility across the supply chain. The work covered in this case study has seen CHEP shortlisted as a finalist in the 2019 IGD Supply Chain Excellence award category.
This case study looks at HSG’s journey to create a lean, customer centric, high performing supply chain. The work covered in this case study has seen HSG shortlisted as a finalist in the 2019 IGD Supply Chain Excellence award category.
Now that we’re halfway through 2019, we round-up the major supply chain themes that have unfolded and the insights we've produced in Q2.
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Discover IGD’s framework for customer centric supply chains to understand how leading FMCG organisations are shaping their supply chains from the shelf back.

15 October, London
term technology looks like The IGD Supply Chain Summit 2019 focuses on how to be customer centric. We’ll connect you with the retailers, suppliers and solution providers that are winning with customers.

Use our benchmarking reports to compare yourself to your peers and as a roadmap for future development.

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A practical one day workshop for all roles in suppliers, to help develop your understanding of the vital part that supply chains play in underpinning FMCG businesses.