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RETAILER INSIGHT

The Co-op supply chain playbook

Discover Co-op’s strategic priorities, supply chain developments and ways of working. Use the report to collaborate better and align your approach to working with the convenience retailer.

FUNDAMENTALS

How retailers are developing Click and Collect

Using global examples from retailers including Walmart, E.Leclerc, Carrefour and Amazon, among others, we explore different click and collect formats and how retailers and operators are approaching the opportunity.

INSIGHT & ANALYSIS

OSA: shopper perspectives and what retailers are doing to improve

On shelf availability (OSA) provides retailers with a shopper perspective of service and a view of overall supply chain effectiveness. This report explores shopper responses to out of stock products and what retailers, including Tesco, Sainsbury's and Co-op are doing to improve OSA.

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