Amazon news

08 October 2018
We look at how European retailers are innovating in online. Increased use of pedestrian Drives in France Pedestrian Drives allow shoppers to place orders online and collect them from convenient locations in the centre of cities or towns. Retailers are marketing them as enabling shoppers to buy from a hypermarket’s range and prices, while not having to leave city centres. Pedestrian Drives are...
30 August 2018
In recent years, smart warehousing has been brought into the mainstream by ecommerce businesses like Amazon and Ocado. These facilities are a world away from the warehouses I am familiar with: think large buildings filled with lots of racking and forklift trucks. Not very inspiring! Smart warehouses bring together a variety of complementary technologies, all of which work in harmony to receiv...
29 August 2018
After the opening of the first Amazon Go store in Seattle earlier this year, a second location has opened in the city. Smaller footprint with fewer features The Seattle Times reports that the second store has opened close to the Seattle Central Library and unlike the first store, does not form part of Amazon’s campus in the city. At 1,450 sq ft, the store is also 20% smaller than the o...
15 August 2018
Amazon has opened its second fulfillment centre in Australia, in the south western Sydney suburb of Moorebank. Second fulfillment centre in Australia The new centre is the first for the retailer in Sydney and second in Australia, after opening its first in Melbourne in late 2017. The new facility, which at 43,000 sq m is almost double the size of the one in Melbourne, will dramatically improv...
27 July 2018
A new report published by the Grocery Manufacturers Association shows that levels of product availability online are well below those seen in physical stores. The headline finding is that online availability is 80% across the markets and categories reviewed. In the USA, the 15% out-of-stock rate online is nearly double the out-of-stock rate of 8.3% for physical stores. The report looks at six ...
04 July 2018
Amazon has launched Delivery Service Partners, a new programme that allows entrepreneurs to start their own package delivery business under the Amazon brand. This is the latest of Amazon's initiatives to ensure fast and efficient delivery for its customers. Representing the Amazon brand Each Delivery Service Partner is vetted by Amazon, and is expected to represent the Amazon brand. P...
02 July 2018
Amazon has announced the acquisition of PillPack, a US prescription medication supply chain company, for a reported $1 billion. The completion of the deal is subject to regulatory approvals, expected to close in the second half of the year. Modernising the health care space Amazon aims to modernise the health care space through the deal. Jeff Wilke, Amazon CEO Worldwide Consumer, comm...
25 June 2018
Amazon has officially launched its Hub apartment delivery lockers, enabling residents to access packages from a range of senders. The Hub was initially launched last year, but Amazon has now decided to announce the product officially and begin rolling the service out across the US. Standing out from rival collection lockers The Hub lockers are similar to Amazon Lockers that are present a...
16 May 2018
For many shoppers, the issue with buying products online is having to be at home for the delivery time slot. Unattended in-home delivery eliminates that need, and even remembers to put your ice cream in the freezer. In the last year or so, we’ve noticed a real trend in unattended in-home deliveries. It’s not something I’d have ever thought possible five years ago, but if there’s anything I’v...
25 April 2018
Supply chain is a key factor driving a rush of new corporate deals and partnerships in the U.S. and Canada, as grocery retailers look to compete with Amazon, Walmart and each other. My colleague Stewart Samuel has just written an overview of some recent corporate activity from retailers in North America, published on our sister service Retail Analysis. The report is now also available on S...